Need immediate assistance with line activation, free trial setup, subscription renewal, or app configuration? Our customer success team is available 24/7/365.
Average response time: < 5 minutes. Instant M3U delivery, trial requests, line activation & live match troubleshooting.
Open WhatsApp ChatAverage response: 2 to 4 hours. Suitable for payment questions, custom invoices, reseller inquiries, and general feedback.
[email protected]Step-by-step illustrated installation guides with Xtream Codes instructions for Televizo, Firestick, TiviMate, and Smart TVs.
Browse Setup HubComplete the form below and select your preferred channel to connect instantly with a technician.
We maintain dedicated shift rotations to guarantee rapid response times around the clock.
24 Hours / 7 Days a week / 365 Days a year (Including Shabbat & holidays).
Sunday through Friday, 08:00 – 23:00 (Israel Time / GMT+3).
English, Hebrew (עברית), Français, Русский.
Under 5 minutes during live matches.
If you are contacting us about an active subscription, please include your M3U username or registered email for instant line lookup.
Your Xtream Codes credentials and M3U link are delivered automatically via WhatsApp or email within 2 to 5 minutes after order confirmation.
Yes! Send us a message on WhatsApp stating your device type (e.g. Firestick, Smart TV), and our support desk will issue an instant test line.
Our redundant CDN provides backup server streams for Keshet 12, Reshet 13, Kan 11, and Sport 5. Contact WhatsApp support for immediate load balancing.
Welcome to the official support hub for IsraelStream. Whether you require immediate assistance configuring your IPTV credentials on Televizo, TiviMate, Smart TV (Samsung or LG), Apple TV, or Amazon Firestick, our certified streaming engineers are stationed across rotating 24/7 shifts to ensure continuous broadcast uptime.
For urgent live match support, channel playlist refresh, or Xtream Codes verification, our WhatsApp Live Desk guarantees the quickest turnaround (typically under 5 minutes). For invoice documentation, corporate inquiries, and subscription extensions, our email support desk is reachable at [email protected].
